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Privacy policy

This Privacy Policy explains how acantha-lang.myshopify.com (referred to as the “Site,” “we,” or “us”) collects, uses, and shares your Personal Information when you visit, interact with, or make a purchase from the Site. It also outlines your rights regarding your Personal Information and how to contact us with questions or concerns.

Collecting Personal Information

Device Information

  • Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

  • Disclosure for a business purpose: Shared with our processor Shopify, Google Analytics, and other third-party analytics providers.

Order Information

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, PayPal, and other digital payment methods like Apple Pay), email address, and phone number.

  • Disclosure for a business purpose: Shared with our processor Shopify, Stripe, PayPal, shipping providers (e.g., Royal Mail, DHL, FedEx), and other payment gateways or fulfillment apps used.

Customer Support Information

  • Examples of Personal Information collected: Order details, contact information (email, phone number), and any additional information provided by you when contacting support.

  • Disclosure for a business purpose: Shared with Shopify and third-party customer service platforms (e.g., Zendesk or Freshdesk) if applicable.

[Other Information Collected]

  • If you collect offline data, purchased marketing data/lists, or additional tracking technologies, specify that here.

Minors

  • The Site is not intended for individuals under the age of 16.

Sharing Personal Information

  • Other Service Providers: Include any additional service providers you use, such as advertising platforms, marketing automation tools (e.g., Klaviyo, Mailchimp), and third-party data processors.

Behavioural Advertising

 

Lawful Basis (GDPR)

  • Include all applicable bases:

    • Your consent.

    • Performance of the contract between you and the Site.

    • Compliance with legal obligations.

    • Legitimate interests that do not override fundamental rights and freedoms.

Cookies

  • Other Cookies or Tracking Technologies Used: Add additional cookies or tracking tools like Hotjar, Facebook Pixel, or TikTok Pixel.

Do Not Track

  • Confirm: "We do not alter our data collection and usage practices when we detect a 'Do Not Track' signal from your browser."

Changes

  • Last updated: Include today’s date, e.g., November 26, 2024.

Contact

  • Contact Information:

    • Email: shopacanthalang@gmail.com

    • Address: 45 Fitzroy Street 4th Floor, Silverstream House London W1T 6EB United Kingdom

Supervisory Authority (if applicable under GDPR)